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FAQ'S

Customer service

To save you time and get an immediate response, we recommend that you first look for the answers to frequently asked questions:

Can I drive abroad with a rental car?
You must indicate this to us before departure in order to provide the necessary authorizations after acceptance of your order. request.

Can I drive a rental vehicle with a foreign license?
We accept Euro Zone driving licenses for a period of three months. If your driving license is outside the European Union, you must present a valid international driving license, accompanied by your valid original license. Foreign driving licenses not accompanied by an international driving license will not be accepted.

Are there other methods of payment than credit cards?
All transactions are made by credit card: Carte Bleue, MasterCard and Visa; as well as cash and check payments.

Are my personal data protected?
In accordance with the provisions of Moroccan law, you have the right to access, modify, rectify and delete your personal data. on the personal data concerning you. Just send us an email in this direction with your details.

What does the rental package include?
Our rental packages include:
- the provision of the rental vehicle for the duration determined in the package
- unlimited mileage or the number of kilometers included in the rental package
- All risk insurance with 5% deductible
24/7 assistance during the rental period

Morocco car trafic law :

LTo save you time and get an immediate response, we recommend that you first look for the answers to frequently asked questions:

Can I drive abroad with a rental car?
You must indicate this to us before departure in order to provide the necessary authorizations after acceptance of your order. request.

Can I drive a rental vehicle with a foreign license?
We accept Euro Zone driving licenses for a period of three months. If your driving license is outside the European Union, you must present a valid international driving license, accompanied by your valid original license. Foreign driving licenses not accompanied by an international driving license will not be accepted.

Are there other methods of payment than credit cards?
All transactions are made by credit card: Carte Bleue, MasterCard and Visa; as well as cash and check payments.

Are my personal data protected?
In accordance with the provisions of Moroccan law, you have the right to access, modify, rectify and delete your personal data. on the personal data concerning you. Just send us an email in this direction with your details.

What does the rental package include?
Our rental packages include:
- the provision of the rental vehicle for the duration determined in the package
- unlimited mileage or the number of kilometers included in the rental package
- All risk insurance with 5% deductible
24/7 assistance during the rental period.
The number of points is set at 30 on the driving license. Each offense will cost a certain number of points that will be debited automatically as soon as the penalty is paid, or a conviction is rendered. Obviously the number of points withdrawn varies according to the seriousness of the offense, and the withdrawal is even heavier if there are aggravating circumstances, that is to say drunk driving or simply he confesses that one is at fault.
Regarding the fines of the new Moroccan Highway Code, they will be between 300 and 700 dirhams for the most common offenses, (phoning while driving will cost a fine of 500 dirhams).

Examples of offenses:

The death of a person : this offense is considered by the new Highway Code as being the most serious. If the license is not canceled, a homicide with aggravating circumstances will cost 14 points, and 6 points without aggravating circumstances.
Injury someone : in this case, a withdrawal of 6 points if the person is declared as being wounded with aggravating circumstances, otherwise it is 3 points less.
Exceed the authorized speed of more than 50 km / h : in this case 6 points will be charged and 4 points if the speed exceeded varies from 30 to 50 km / h above the limit . For a speeding of 20 to 30 km / h, only 2 points will be debited driver's license.
To burn a red light : it will cost 4 points, same thing for a Stop or a prohibited direction.
Not wearing a seatbelt : it's 1 point less.
Driving at night without lighting : 3 points will be debited driver's license.
Make a reverse or turn on the highway : 3 points less.
Driving under the effect of contraindicated drugs : 2 points less.
Drive two or three-wheeled motorcycles without helmets : 2 points off.

In case of recidivism, the number of points withdrawn from the driving license is multiplied by 2.

And if we do not commit any offense for one year, 4 points will be credited on the driver's license.

Notice to young drivers : You are less entitled to the error. you have a credit of 20 points for obtaining a driving license, the 30 points will be credited after 2 years of "Good Conduct & quot; :).